WHAT TO DO WHEN I SWITCH OF IBAN ACCOUNT?

When you have a new IBAN account, you must inform TOTAL BELGIUM as follows:

  1. Send to TOTAL Belgium an original version (hard copy) of the NEW SEPA Direct Debit Mandate, since this form is a legal document.
  2. Add the following memo to it: “Please change my current IBAN account into this one”.

You will find a new Direct Debit form on your TOTAL Diplomatic account, after logging in (see LOGIN).