WHAT SHOULD I DO WHEN I FORGET THE PIN CODE OF MY TOTAL TAX-FREE FUEL CARD?

If you enter a wrong PIN three times, your card will be blocked for 24 hours. After those 24 hours of security, the card will unblock itself automatically.

Please contact TOTAL should you have forgotten the PIN code of your TOTAL tax-free fuel card by e-mail: DIPLOMATIC.TOTALBELGIUM@TOTAL.COM. You will receive an envelope containing the PIN code within three business days at the latest.