WHAT SHOULD I DO WHEN I FORGET THE PIN CODE OF MY TOTAL TAX-FREE FUEL CARD?

The pin code that is sent to you is the code that you have chosen while generating the 136F form online. The pin code is also sent by postal mail to the headquarters of your diplomatic mission in Belgium.

If you enter a wrong PIN code three times, your fuel card will automatically be blocked for 24 hours.

In case you still don’t remember the PIN code of your Total tax-free fuel card, please contact the Total Diplomatic team by email: diplomatic.totalbelgium@total.com. You will receive an envelope containing the PIN code or by email.