INFORMATION REGARDING COVID-19 FOR FOREIGN DIPLOMATIC MISSIONS AND INTERNATIONAL ORGANISATIONS ESTABLISHED IN BELGIUM - Carte carburant - TOTAL Diplomatic

TOTAL advises its customers within a diplomatic mission to gather all their 136F declarations and to send them in one single envelope as registered postal mail to: TOTAL DIPLOMATIC CARDS - Rue de l’industrie 52 - 1040 BRUXELLES.

During this coronavirus crisis, we are doing all we can to continue our services and thereby contribute to a good functioning of the corporation. We are also striving to create the best working conditions to protect the health and safety of all our employees.

We are doing everything we can to deliver the cards as normally as possible. Due to the ongoing safety measures and the mandatory homeworking, some cards may take longer to arrive than normal. Unfortunately, our customer service is unable to provide you with additional information about the delivery status.

For further information regarding the COVID-19, please read the specific pages of the Belgian Protocol Directorate:

https://diplomatie.belgium.be/en/services/Protocol

https://diplomatie.belgium.be/en/services/protocol/covid-19

The TOTAL Diplomatic Service Team

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In accordance with the provisions of the regulations on the protection of personal data, TOTAL BELGIUM as data controller, collects and processes your data for the purposes of managing your request for obtaining fuel cards, monitoring your customer account and performance of the contract. Your data will be kept for the duration of the response to your request or for 5 years after your last consumption or for a longer period in case of a legal obligation. Any mandatory fields to be completed are marked with an asterisk. In accordance with the regulations in force, you have the right to access, rectify, delete and oppose your personal data. You can request the communication of your personal data. You can also request the limitation, the portability of your data and / or lodge a complaint with the authority concerned. Please send your request via the contact form or by mail to the following address: Total Belgium S.A, Cards Service, rue du Commerce 93 at 1040 Brussels.

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